Héctor Muñoz

Senior Full Stack Engineer

Computer Systems Engineer specialized in web solutions with high proficiency in React.js, TypeScript, Node.js and AWS.

Senior Full Stack Engineer with 4+ years of experience building and shipping production applications across the full stack. Proficient in React, TypeScript, and Node.js, with hands-on AWS experience in production environments. Focused on code quality, testing, and clean architecture — with experience working in cross-functional teams, mentoring developers, and delivering features end-to-end.

hectorm.flores09@gmail.com
Héctor Muñoz

Experience

Senior Software Engineer

Founded in 1997, DataArt is a global software engineering company and the trusted technology partner of market leaders. It provides custom software development and IT consulting services to clients across multiple industries.

Senior Software Engineer

Patra is a leading provider of technology-enabled insurance outsourcing services and AI-powered software solutions.

Activities

  • Email Threading System: Designed and built a threading system on a service processing 60,000+ emails/week, enabling users to track full conversation context and reducing context-switching for support agents.
  • Email Configurability: Implemented default email configuration per company and service type, plus a template editor with variable support and user feedback.
  • Performance Engineering: Migrated complex SQL datasets to MongoDB and optimized nested document structures, reducing data fetch/save times from ~10 seconds to milliseconds for large-scale fields.
  • Feature Flags: Implemented a Feature Flag system to decouple deployments from releases, enabling dark launches and stable rollouts of complex system updates.
  • Senior Software Engineer (AWS Full Stack)

    IBM integrates technology and expertise, providing infrastructure, software (such as market leader Red Hat), and consulting services for clients on their path to digital transformation of critical global businesses.

    Senior Engineer (React-focused)

    USAA logoNov. 2023 - Aug. 2024
    USAA is a Fortune 500 diversified financial services group of companies serving military members and their families with insurance, banking, and investment services.

    Activities

  • Offline-First Delivery: Built a fully functional offline version of the application using MSW (Mock Service Worker) before APIs were complete, enabling seamless stakeholder demos and unblocking the product roadmap.
  • Test Coverage: Built a highly reliable application with 80%+ unit test coverage and comprehensive E2E tests, ensuring smooth user flows for critical financial services.
  • API Contract Collaboration: Worked closely with the Backend team to define and consume API contracts through constant communication, ensuring seamless front-to-back integration.
  • Mentorship: Mentored multiple engineers in React best practices through pair programming and PR reviews, raising team code quality and reducing review cycles.
  • Full Stack Engineer

    Nextia is a digital transformation consultancy with its own software development factory. We have 8 years of experience and have delivered over 80 projects in Mexico and North America.

    Activities

  • Sole Engineer — Contact Center Platform: Owned the full architecture and development of Goroot.ai, a contact center integrated with ActiveCampaign CRM — handling calls, WhatsApp messaging, tasks, and campaign management end to end.
  • Messaging Automation: Replaced manual scripting with a self-serve campaign builder (pipeline filters, user-type filters, message templates via Bull queue). Weekly campaigns grew from ~10 to 30+ (3× increase), each sending 3,000+ messages — and setup time dropped from a full day to minutes.
  • Platform Consolidation: Consolidated fragmented call, task, and messaging tools into a unified platform, tripling agent efficiency and streamlining operations.
  • Reporting & Analytics: Built campaign dashboards tracking delivery rates, failures, and performance metrics across messaging and call campaigns.
  • Front End Lead (AWS Full Stack)

    Mxmart Solutions is a company that develops cloud-based solutions and services, focusing on effectively addressing the needs of its clients. We are Advanced Consulting Partners of Amazon Web Services (AWS).

    Activities

  • Clean Architecture Adoption: Identified fragmented component structure, pitched Clean Architecture to the CTO and Tech Lead with a live code demo, gained buy-in, and was promoted to Front End Lead. Rolled it out across 3 projects, improving module visibility, encapsulation, and long-term maintainability.
  • High-Scale Delivery: Led frontend development for Universidad de Guadalajara's student portal, delivering grade access to millions of active users.
  • Bug Elimination via Testing: Diagnosed and fixed a timezone-aware date alert bug affecting students in Mexico and Spain. Implemented unit tests covering multiple timezone scenarios — eliminating recurring incidents that had occurred every 2–3 weeks.
  • Real-Time Systems: Engineered real-time data synchronization using AWS AppSync and WebSocket Lambda for low-latency cross-application communication.
  • Full Stack Developer (Professional Practices)

    Activities

  • Full-Stack Migration: Modernized a legacy PHP platform to a React/Express stack, reducing technical debt and improving system responsiveness.
  • Platform Engineering: Built a Job-Bank portal for graduates with role-based authentication and automated CV tracking.
  • Agile Delivery: Shipped production-ready applications within the university's Software Development Cell following Agile methodologies.
  • Education

    Computer Systems Engineer

    Tecnológico Superior de Jalisco2018–2022

    Technical Skills

    Languages

    JavaScriptTypeScriptPythonC#

    Frontend

    ReactNext.jsTanStack QueryTailwind CSSStorybookshadcn/uiViteReact RouterRedux

    Backend

    NestJSExpressNode.jsWebSockets (Socket.io)GraphQL

    Testing / QA

    JestReact Testing LibraryCypressSupertestMSW

    Cloud (AWS)

    EC2LambdaS3API GatewayCognitoRDSSQSSNSAppSync

    Cloud (Azure)

    NoSQL TablesBlob Storage

    Databases

    PostgreSQLMySQLSQL ServerDynamoDBMongoDBRedis

    DevOps & AI Tooling

    GitGitHub ActionsDockerClaude CodeGitHub Copilot

    Certifications

    React - Guía definitiva: hooks router redux next +Proyectos
    React - Guía definitiva: hooks router redux next +Proyectos
    ID: UC-ebe0f89d-2da3-42cf-94c0-675d098cca00

    My projects

    Acceleracers RAG

    Jun 2026
    Personal
    Acceleracers RAG screenshot
    A RAG-powered chatbot for the Hot Wheels Acceleracers universe. Ask questions about characters, realms, accelechargers, drivers, and teams. The system scrapes the Acceleracers Fandom Wiki, indexes it into a local vector store using Ollama and Vectra, and answers with context retrieved from...
    TypeScriptReactHonoTailwind CSSViteOllama+6

    Boxbook

    Feb 2022
    Personal
    Boxbook screenshot
    A books application that uses the Google Books API. The app allows you to save books into your own custom catalog and track your reading progress like a record. Additionally, you can add friends based on your location.
    Node.jsExpress.jsMySQLReact.jsBootstrapSocket.io+1

    Pile Overflow

    Mar 2022
    Personal
    Pile Overflow screenshot
    A Stack Overflow clone with all the basic Stack Overflow features, built from scratch. As a user, you can publish questions and answer other users’ questions. You can also edit or delete your own questions.
    React.jsNode.jsExpress.jsMySQLBootstrapJSON Web Token

    Control de Encuestas y Bolsa de Trabajo

    Feb 2022
    For Company
    Control de Encuestas y Bolsa de Trabajo screenshot
    The Survey Control and Job Bank was a project for Tecnológico Superior de Jalisco professional practices. The two needs to resolve were: 1. Improve the graduate survey by providing a better UI/UX and a more efficient way to generate reports from this survey. 2. Create an in...
    Node.jsExpress.jsMySQLReact.jsBootstrapJSON Web Token

    Eugenia Invitations

    Jan 2023
    Personal
    Eugenia Invitations screenshot
    An app for a technical interview which I enjoyed very much. The app allows users to create invitations by generating QR Codes. When you scan the invitations, you receive data such as the expiration time and the invitation creator. You can also paginate invitations from the dashboar...
    Node.jsExpress.jsMySQLReact.jsTailwind CSSReact Query

    Node Notes (React)

    Dec 2021
    Personal
    Node Notes (React) screenshot
    Node Notes, built with React.js and Express.js in the backend, is not a monorepo; the API is in a separate project. The API was built with Express.js. Essentially, I migrated Node Notes into a Server and Client application. The primary objective was to learn React and how to bu...
    Node.jsExpress.jsBootstrapMySQLReact.jsAOS

    Eden Online

    Nov 2021
    School Project
    Eden Online screenshot
    A project about a Web App to help Eden Bar & Lounge modernize its restaurant. The project's primary objective is order management for clients. Each order can contain a drink or a dish. Eden Bar & Lounge has a chef and a bartender; the chef prepares the food, and the bartender makes th...
    Node.jsExpress.jsMySQLBootstrapSocket.ioHandlebars template engine+1

    Node Notes (SSR)

    Jun 2021
    Personal
    Node Notes (SSR) screenshot
    Node Notes was my first Node.js personal project to learn Node.js from scratch. This was my first time implementing user-based authentication. In the app, you can list, add, update, and delete notes, and you can list notes based on importance. Every user can only interact with their ...
    Node.jsExpress.jsBootstrapEJS template enginePassport.js